Crucial Conversations, by Grenny, Patterson, et al.

My detailed notes on arguably the best available (and most immediately useful) guide to handling the conversations which matter most.

Crucial Conversations, PDF, Conversation

The book 'Crucial Conversations' by Kerry Patterson, Joseph Grenny, Al Switzler and Ron McMillan – Matt Lynn Digital

Crucial Conversations Tools For Talking When Stakes are High Third Edition Communication Challenges Book Paperback - AliExpress

Influencer, Second Edition: The New Science of Leading Change (Audible Audio Edition): Joseph Grenny, Kerry Patterson, David Maxfield, Ron McMillan, Al Switzler, Joseph Grenny, McGraw Hill-Ascent Audio: Audible Books & Originals